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HERE TO HELP · CONTACT US

Every conversation matters.
We’re here to help.

Questions before you order, help with a recent purchase, or an idea for a partnership?
Choose the best way to get in touch.

CUSTOMER CARE · SUPPORT

Need help? We’re here for you.

For product questions, order inquiries, or after-sales support, reach us by phone or email.

Please have your order number ready when contacting us about an order.

Customer Service Phone
1 (888) 292-3431

Monday–Friday: 10:00 AM–6:00 PM EST

Customer Service Email

Let’s work together

We welcome media, content, and brand partnership inquiries.

01 / MARKETING

Marketing & Media

Content creation, media inquiries, promotions, and event collaborations.

[email protected] ↗
02 / PARTNERSHIPS

Business & Brand Partnerships

Brand partnerships, product supply, and other business opportunities.

[email protected] ↗

More ways to connect

Our offices

USA / NEW YORK

U.S. Office

Ekitchenbuy, Inc
129-09, 26th Ave
Flushing, NY 11354
(Not open to the public. Visits by appointment only.)
CHINA / SHENZHEN

Shenzhen Baixiang E-Commerce Co., Ltd.

5th Floor, Chungu Building, Meisheng Huigu Technology Park
Dabao Road, Xin’an Street, Bao’an District, Shenzhen, China
CONTACT US | Huaren Store